Your website, always
secure, fast, and
fully alive
We handle every update, backup, security scan, and performance check your website needs so you never lose traffic, revenue, or credibility to a problem that should never have happened.
Care plans for every platform
and every tech stack
Whether your site runs on WordPress, was built with Laravel, or lives on a custom codebase, we have the technical depth to keep it running at its best securely, quickly, and without you needing to think about it.
WordPress Maintenance
We keep WordPress core, themes, and plugins updated on a schedule, run malware and vulnerability scans, manage daily backups, monitor uptime every minute, and fix issues before they impact traffic or leads. WooCommerce stores receive extra care around checkout, payments, and catalogue integrity.
Laravel & PHP App Maintenance
Custom Laravel, CodeIgniter, and PHP applications need code-aware care, not just plugin updates. We manage Composer dependencies, PHP version compatibility, environment security, queue health, database optimisation, and minor bug fixes within monthly support hours.
React, Next.js & Modern Frontend
JavaScript-heavy applications need dependency management, deployment checks, build monitoring, and Core Web Vitals tracking. We watch for upstream package changes, deprecated APIs, and broken pipelines before they become a production problem.
E-Commerce Store Care
E-commerce sites lose money every minute they are down or broken. We provide tighter monitoring for WooCommerce, Shopify custom builds, and checkout-heavy websites, including payment checks, inventory plugin review, and emergency response for critical purchasing issues.
Server & Hosting Management
For VPS and dedicated environments, we handle server-level patches, PHP version management, SSL renewals, database health, cron verification, disk checks, and memory monitoring across cPanel, DigitalOcean, AWS, and standard Linux hosting stacks.
Hacked Website Recovery
If your website has already been compromised, we handle emergency malware cleanup, spam injection removal, blacklist recovery, post-hack hardening, and the documentation needed to stop it happening again.
Proactive care beats
reactive panic every time
Most website problems do not announce themselves. A plugin update silently breaks a page. A PHP version upgrade stops a form from submitting. A database issue slows your whole checkout flow. An expired SSL certificate scares every visitor away with a browser warning.
Our approach is built around finding and fixing these issues before they surface. We do not wait for you to report a problem. Our monitoring checks your site every few minutes, our security scanner runs weekly, and our update workflow tests changes on staging before production.
Our rule: test on staging, ship to live
Every update, whether it is core, plugin, theme, or dependency, is applied to a staging copy of your site first. We verify the site looks and functions correctly before pushing to production.
We also maintain a platform-specific care rhythm. WordPress sites are checked weekly. Laravel applications have Composer dependencies reviewed monthly and queues monitored continuously. React apps are checked for dependency vulnerabilities on every deployment cycle.
From onboarding to ongoing
care every month
No long kickoff project. We onboard your site, audit what needs immediate attention, and then move into a stable monthly rhythm that keeps everything running smoothly without requiring your day-to-day involvement.
Onboarding Audit
We document your full technology stack, run a security scan, test current uptime and page speed, assess backup health, and identify any pre-existing critical issues before your regular plan begins.
Monitoring & Alerting Setup
We configure uptime monitoring, SSL expiry alerts, server-level resource alerts where needed, and Core Web Vitals tracking so issues are flagged immediately instead of waiting for a client complaint.
Weekly Updates & Security Checks
We apply updates through staging, run malware scans, verify key site functions, check database health, and document every change that affects the live environment.
Daily Backups & Off-Site Storage
Daily automated backups of website files and databases run overnight and are stored remotely, so even if your hosting provider is compromised, your recovery point is safe and restorable.
Monthly Report & Performance Review
At the end of every month, you receive a real maintenance report covering updates, security results, uptime, backup status, performance trends, support activity, and recommendations for the next month.
Enterprise-grade tools working
quietly in the background
We use the same class of monitoring, security, and backup tooling trusted by larger hosting teams and engineering departments, applied to your site in a simpler, more practical way.
Everything done, documented,
and reported every month
Our care plans are not a vague promise to keep an eye on things. Every deliverable is specific, measurable, and documented so you always know what was done and why it matters.
Weekly Platform Updates (Staged)
Core, plugin, theme, and dependency updates applied weekly after testing on a staging environment.
24/7 Uptime Monitoring
Automated checks every 1 to 5 minutes with immediate alerts routed to our team if your site becomes unavailable.
Daily Off-Site Backups
Complete daily backups of files and databases stored remotely, with retention history and restore testing built into the process.
Weekly Security Scans
Full malware, vulnerability, and file integrity scans, with issues remediated before they turn into a business problem.
Monthly Maintenance Report
A personalised report covering updates, uptime, speed, backups, security status, and recommendations for next month.
Priority Emergency Response
Fast incident response for outages, security incidents, broken forms, and other urgent issues that cannot wait for a normal support queue.
Monthly plans with
no annual lock-in required
All plans are monthly and cancel anytime. Annual commitments can be discounted, but you do not need to lock in just to get professional maintenance.
What changes when your site
is properly maintained
These are the kinds of outcomes clients see after moving from unmanaged websites, patchy agency support, or reactive cleanup to a real maintenance workflow.
A Lagos e-commerce brand moved to our Growth Care plan after repeated hacks and has recorded zero repeat incidents since onboarding.
A legal services website saw its Largest Contentful Paint drop from 5.8 seconds to 1.9 seconds after ongoing maintenance and optimisation.
Across logged incidents on supported plans, our average first response time stayed well inside the agreed SLA and usually before clients noticed.
What separates a real care plan
from a checkbox service
Many providers call plugin auto-updates a maintenance plan. This section shows what real care looks like when uptime, security, and business continuity actually matter.
| Maintenance Feature | DIY / Unmanaged | i2Medier Care Plan | Generic Plugin Auto-Update |
|---|---|---|---|
| Updates Tested Before Going Live | Never | Always on staging first | Applied directly to live site |
| Malware & Security Scanning | Only if you remember | Every week, automated | Not included |
| Off-Site Backups | Depends on host | Daily, separate remote storage | Not standard |
| Uptime Monitoring | None | 24/7, 1 to 5 min intervals | Not included |
| Emergency Response SLA | You are on your own | 1-hr (business hrs) | No SLA |
| Laravel / Custom App Support | Only if you know how | Composer, queues, jobs | WordPress only |
| Monthly Written Report | None | Specific, personalised | Automated generic email |
| Core Web Vitals Monitoring | None | Monthly tracking + action | Not included |
What our care plan clients
say about the service
"Before i2Medier, I would find out my site was down when a client called. Now the team usually spots and resolves the issue before I even know there was one. That peace of mind alone is worth the plan."
"Our Laravel app had gone too long without proper updates. i2Medier onboarded it, found vulnerable dependencies, patched the stack, and gave us a sane staging workflow. The monthly report is genuinely useful."
"We were hacked twice before switching. Since moving onto i2Medier's care plan, there have been zero incidents and the site is noticeably faster too. I wish we had done it earlier."
Questions about our
website maintenance service
Your site is working hard.
Make sure it stays that way.
Tell us your platform and we will send you a free onboarding audit and care plan recommendation within 24 hours, no commitment required.
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